Get Advice


Some of our resources may help answer your questions:

More information about how to complete the Stop Selling Junk Refund Form is here.

More information on the three types of junk insurance and rubbish warranty products are available here:

Consumer Credit Insurance

Used Car Extended Warranties

Gap Insurance

More information about the legal arguments behind these refunds is available here.


People living in Victoria can get free legal advice and financial counselling from Consumer Action Law Centre. Visit our website for more details:

If you have problems with money and debt, you can get free, confidential and independent advice from a financial counsellor by calling 1800 007 007 from anywhere in Australia. The MoneyHelp website also has tools and advice to help you manage your money and debt:

People who live outside of Victoria can get help from other organisations. Our website has information on who might be able to help:

Read more about add-on insurance from ASIC’s MoneySmart.

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