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DemandARefund

The DemandARefund tool helps you complain, demand your money back, and tell insurers and warranty companies to stop selling ‘add ons’ you don’t need.

Start your demand now

DemandARefund

The DemandARefund tool helps you complain, demand your money back, and tell insurers and warranty companies to stop selling ‘add ons’ you don’t need.

Start your demand now
August 2, 2017November 30, 2018Updates

Car yard insurance sham exposed – how Australians can get money back

The game is up for car yards and insurance companies who’ve been ripping Australians off, according to Consumer Action Law Centre.

June 19, 2017Updates

Junk warranties: Your time is up

Consumer Action Law Centre says a class action to be launched against Australia’s biggest extended car warranty company shows rubbish warranties have had their day.

February 22, 2017Updates

“Car yards should be ashamed”: tips on avoiding car yard shonks

Consumer Action Law Centre is warning Australians about the behaviour of car yard shonks following an ASIC action refunding $400,000 to a group of NSW car buyers who were forced to purchase warranties.

September 12, 2016Updates

Junk insurance victims fight back as ASIC report damns industry

Australians sold junk insurance are demanding their money back as ASIC releases a damning report into the atrocious value and shocking sales […]

August 9, 2016Updates

Toyota letter admits its product is junk: News.com.au

“THIS product is more expensive than you can get anywhere else, it’s probably not right for you, and it will generally make your life more difficult.”

June 6, 2016Updates

‘How to get back money from ‘junk’ insurance policies’ – Fairfax

“Working in travel insurance, Paul Quinn thought he knew insurance inside-out until recently, when he found out he had been sold a “junk” policy with his car loan.

May 3, 2016May 3, 2016Updates

DemandARefund.com free training! – Wednesday May 11

Consumer Action Law Centre is running free training for financial counsellors and community law workers on how to make the most out of DemandARefund.com on Wednesday May 11.

March 29, 2016Updates

Australians urged to fight back against junk insurance and demand over $70m in refunds: Consumer Action

Australians could be due for over $70m* worth of refunds each year for insurance and warranty products they don’t even know they’ve bought.

March 24, 2016Updates

“Consumer Action Law Centre want refunds for worthless car loan insurance refunds, gap insurance”

AT LEAST $350 million of worthless car loan insurance has been sold to consumers — often without their knowledge — and there’s a push to get the money back.

March 15, 2016Updates

“Brazen tactics selling ‘junk’ add-on car insurance should be outlawed, consumer advocates say”

The Consumer Action Law Centre (CALC) has labelled add-on car insurance as “junk” and not worth the paper it is written on because of the poor payout rates and hefty commissions of up to 90 per cent for salespeople.

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