Toyota letter admits its product is junk:


“THIS product is more expensive than you can get anywhere else, it’s probably not right for you, and it will generally make your life more difficult.”

Would you buy a product with that sales pitch? Embarrassingly, Toyota has been forced to write to customers saying more or less the same thing.

The letter, a Supplementary Product Disclosure Statement (SPDS) for Toyota’s novated lease insurance, is in effect a direct admission that the company has been selling customers “junk” through its dealerships.

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