Warranty companies are continuing to use questionable sales tactics to cold-call customers and lure them into add-on car products with little value.
- Wang Jun was signed up for extended car warranty after a call he did not understand
- Consumer advocates say the insurance is not worth the paper it’s written on
- The ongoing tactics have led to calls for tightening of regulation around cold-calling
The Consumer Action Law Centre (CALC) has labelled add-on car insurance as “junk” and not worth the paper it is written on because of the poor payout rates and hefty commissions of up to 90 per cent for salespeople.